Published: January 2, 2008 - Microsoft Dynamics CRM 4.0 business software is a complete customer relationship management (CRM) solution that provides the capabilities that organizations need to gain and retain competitive advantage in today's business world. Microsoft relies on customers to guide product evolution. To this end, the Microsoft Dynamics CRM team spent significant time listening to customers and observing how they use CRM. The results of this research have helped us bring our customers Microsoft Dynamics CRM 4.0. Here's a quick look at the latest Microsoft Dynamics CRM features.
Improved end-user benefits
Enhanced integration with Microsoft Office
Greater support for global business
Flexible hosting scenarios with multi-tenant installations
Improved availability, performance, and scalability
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